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Records — Plain English

Florida association official records

More complaints reach DBPR about records than about almost anything else a manager does, and nearly all of them come down to a deadline that is easy to meet and easy to ignore.

Updated August 2026

The short version

A condominium association must make its official records available within 10 business days of a unit owner's written request (FS 718.111(12)), and must maintain them for at least 7 years. Under FS 720, HOA members have the same 10 business day right of inspection.

The two numbers

ObligationFS 718.111(12)
Produce records after a written request10 business days
Retain official recordsAt least 7 years
HOA equivalent (FS 720)10 business days

The clock runs from the written request, and it is counted in business days. A request received Friday afternoon does not become urgent on Monday, but it also does not wait for the next board meeting.

What the official records include

Financial records
Meeting minutes
Correspondence
Insurance policies
Contracts
Other documents required by statute

And one thing that is not an official record, whatever a suspicious owner may believe: board members' personal tax returns. The association's finances are open to members; a director's private finances are not.

Why this is where managers get complained about

Records requests arrive from exactly the owners who are already in conflict with the board — over an assessment, a fine, a vendor contract. The temptation to slow-walk the request is strongest in precisely the cases where the deadline is most likely to be enforced.

The professional answer is a dull one: log the date of the written request, acknowledge it, produce what exists, and say plainly what does not exist. A manager who does that is defensible even when the underlying dispute goes badly.

The purchaser's package

Records also matter at the point of sale. Under FS 718.503, a seller of a condominium unit must provide the buyer with:

The declaration
The articles of incorporation and bylaws
The rules and regulations
The most recent year-end financial statements
The required FAQ sheet and other statutory disclosures

Note what is absent from that list — and from the governing documents generally: the CAM's management contract is not a governing document, however much it shapes daily life in the community.

Contracts in the record

Since contracts are official records, they are also what an owner reads first when questioning a vendor decision. Association contracts should carry a clear scope of work, price, schedule and, for larger projects, evidence of proper licensing and insurance.

Some contracts also carry their own limits: a condominium board may enter a cable television contract for up to 2 years without unit owner approval, but a longer term requires approval by a majority of unit owners (FS 718.115(1)(d)).

This page explains FS 718.111(12), FS 718.503 and the FS 720 records provisions in general terms for CAM exam study. Florida community association law is amended frequently and your governing documents may add requirements. Not legal advice.

Where this sits on the exam

Records questions fall in Law (20% of the Florida CAM exam) and Procedure (25%). They are numeric and absolute — 10 business days, 7 years — and the exam reliably offers plausible near-misses like 10 calendar days or 5 years. Learn the units, not just the numbers.

Learn the units, not just the numbers

FLCamPro drills all 5 CAM content areas with 308 exam-style questions and a plain-English explanation on every answer.

Frequently asked questions

How long does a Florida condo association have to respond to a records request?
How long must a Florida association keep official records?
What are the official records of a Florida condominium association?
Are board members' tax returns official records?
Do HOA members have the same records rights?
Does a records request have to be in writing?
How do I make a Florida condo association records request?
What documents must a condominium seller give a buyer?
How long can a condo board sign a cable contract for?
What should an association contract contain?